Financial Policy


It is the policy of this office to advise you of your estimated cost of your dental care prior to your treatment. We encourage you to feel free to ask questions. Once you have completed your exam and Dr. Flowers has reviewed your x-rays, you will have your treatment plan to help you set your goals, and our business office will have the information to assist you in planning. We ask for payment in full at the time of service. We accept the following:

  1. Visa, Mastercard, Discover
  2. Check/Money Order
  3. Cash
  4. Care Credit, upon credit approval, with affordable interest rates or (6 months same as cash available)

To apply, call 859-336-7701 or online at carecredit.com

For patients who are covered by dental benefits, we will file your claim. We will estimate your out-of-pocket portion of the total fee based upon the general benefits information we can obtain from your dental benefit administrator or insurance company. Your out-of-pocket estimate will be due on the date of service and we will ask you to sign a form agreeing that your benefit be assigned to Dr. Flowers. If for any reason, your benefit does not cover the estimated amount, the balance due becomes your obligation.

Most dental benefit plans do not cover 100% of the cost of your treatment and there is usually a delay of payment from the benefit administrators. For this reason, we ask that you pay deductibles and copayments as you receive treatment. Once your dental benefits have been paid, we will either refund any overpayments or mail a statement to you of your balance due.

(The exception to this policy is orthodontic care and payment for orthodontic treatment will be explained if applies).

Due to the cost of mailing statements, we ask for any further payment from your 1st billing statement. Accounts not paid within 30 days of the initial statement will be charged a billing fee to cover the cost of rebilling. Any additional fees accrued for the collection of an account will be in addition to the fee for the service.